General Manager
Saint Charles, MO Saint Charles, MO Full-time Full-time $63,000 - $73,000 a year $63,000 - $73,000 a year 1 day ago 1 day ago 1 day ago General Manager - Comfort Suites (St Charles, MO) Job Description At Comfort Suites, we're all about travel that's simple AND smart.
That means we offer more to our guests where it matters most to them.
Easy check-in? All the essentials in a comfy room? They're all included with a great night's sleep.
We're focused on getting our guests more than ready.
So we're always ready.
Are you? What is the job? As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns.
You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local community.
Your Day to Day People Develop programs and initiatives to increase team engagement that are aligned with the hotel's service philosophy Develop, implement, and monitor team member succession planning to ensure future bench strength Coach your team to follow hospitality guidelines & Brand standards.
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance Oversee HR related actions in accordance with company rules and policies Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards Drive improvement in guest satisfaction goals.
Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations Speak to guests - ask for their feedback and build relationships Financial Analyze financials to drive revenues, future profitability, and maximum return on investment Use distribution channels and technology platforms to drive revenue and maximize market share Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results Responsible Business Ensure a safe and secure environment for guests, colleagues, and hotel assets Act as public relations representative to raise awareness of hotel and brand in local community.
Drive team member involvement in community organizations, activities, and businesses Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint Perform other duties as assigned.
May also serve as manager on duty How do I deliver this? We genuinely care about people and we show this through living out our promise of excellent Hospitality each and every day.
It's what connects every colleague in all our hotels.
Each hotel brand delivers Hospitality in their own way, and at the heart of it all are specific, core service skills.
Attitude:
being caring, wanting to make a positive difference, and building genuine connections with guests Confidence:
having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay Listening:
focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs Responsiveness:
is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here.
It's simply about creating great experiences, doing the right thing and understanding people.
Requirements:
2-3 years Hotel Management Experience, Choice Hotels Experience preferred but not required.
Email Resume for Consideration Comfort Suites St.
Charles MO 1400 S 5th St.
St.
Charles, MO 63301 Job Type:
Full-time Pay:
$63,000.
00 - $73,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid training Vision insurance Experience level:
2 years Shift:
8 hour shift Weekly day range:
Monday to Friday Weekend availability Ability to commute/relocate:
Saint Charles, MO 63301:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Preferred) Work Location:
In person At Comfort Suites, we're all about travel that's simple AND smart.
That means we offer more to our guests where it matters most to them.
Easy check-in? All the essentials in a comfy room? They're all included with a great night's sleep.
We're focused on getting our guests more than ready.
So we're always ready.
Are you?.
Estimated Salary: $20 to $28 per hour based on qualifications.
That means we offer more to our guests where it matters most to them.
Easy check-in? All the essentials in a comfy room? They're all included with a great night's sleep.
We're focused on getting our guests more than ready.
So we're always ready.
Are you? What is the job? As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns.
You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local community.
Your Day to Day People Develop programs and initiatives to increase team engagement that are aligned with the hotel's service philosophy Develop, implement, and monitor team member succession planning to ensure future bench strength Coach your team to follow hospitality guidelines & Brand standards.
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance Oversee HR related actions in accordance with company rules and policies Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards Drive improvement in guest satisfaction goals.
Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations Speak to guests - ask for their feedback and build relationships Financial Analyze financials to drive revenues, future profitability, and maximum return on investment Use distribution channels and technology platforms to drive revenue and maximize market share Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results Responsible Business Ensure a safe and secure environment for guests, colleagues, and hotel assets Act as public relations representative to raise awareness of hotel and brand in local community.
Drive team member involvement in community organizations, activities, and businesses Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint Perform other duties as assigned.
May also serve as manager on duty How do I deliver this? We genuinely care about people and we show this through living out our promise of excellent Hospitality each and every day.
It's what connects every colleague in all our hotels.
Each hotel brand delivers Hospitality in their own way, and at the heart of it all are specific, core service skills.
Attitude:
being caring, wanting to make a positive difference, and building genuine connections with guests Confidence:
having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay Listening:
focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs Responsiveness:
is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here.
It's simply about creating great experiences, doing the right thing and understanding people.
Requirements:
2-3 years Hotel Management Experience, Choice Hotels Experience preferred but not required.
Email Resume for Consideration Comfort Suites St.
Charles MO 1400 S 5th St.
St.
Charles, MO 63301 Job Type:
Full-time Pay:
$63,000.
00 - $73,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid training Vision insurance Experience level:
2 years Shift:
8 hour shift Weekly day range:
Monday to Friday Weekend availability Ability to commute/relocate:
Saint Charles, MO 63301:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Preferred) Work Location:
In person At Comfort Suites, we're all about travel that's simple AND smart.
That means we offer more to our guests where it matters most to them.
Easy check-in? All the essentials in a comfy room? They're all included with a great night's sleep.
We're focused on getting our guests more than ready.
So we're always ready.
Are you?.
Estimated Salary: $20 to $28 per hour based on qualifications.
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