ASSISTANT MANAGER
Job DetailsJob LocationMO 22 Mid Rivers Express - St Peters, MODescriptionDo you have experience as a Full-Service Restaurant Manager and have the passion to work with customers and build/develop a strong team?If so, Bandanas could be a great fit for you.
Mission:
Treat every guest as if they are a guest in your home.
Motto:
Perfect, Fast, Every time.
As Bandana's continues to grow, we must remember to always remain consistent which is why we really focus on our training program.
Operation Values:
Take care of your employees!oProper orientationoProper trainingoTreat them with dignity and respectoHold them accountable to perform to the standardsTake care of your guests!oGreat food, make to specificationsoMore than just good service Great hospitalityoTo provide our guests an outstanding experience in a clean and friendly environment!Our Commitment:
oWe are committed to creating guest loyalty by providing the highest quality food and service.
oWe are committed to training and developing our people.
oWe take pride in our appearance, and image in the community.
oWe have fun and do the right thing for our team members and guests.
oWe are committed to making money in an honest and ethical mannerQualificationsFood Production:
oCan ensure that all menu items are correctly made to recipe and presented in an attractive manner.
Utilizes proper serving guidelines and carryover procedures.
oHas knowledge of and is capable to forecast food production and implement the Food Production system.
oHas a working knowledge of all recipes, products, production procedures and timing.
oFollows opening and closing procedures.
Conducts stripping of coolers.
oCorrectly receives and stores all product to ensure quality and freshness.
Guest Satisfaction:
oAssists in ensuring guests' satisfaction when dining in the restaurant, with the purpose to increase guest count and build sales.
oIs capable of running a shift in the General Managers or Associate General Managers or Kitchen Managers absence.
oHelps create an environment of hassle-free convenience for the guest when dining in the restaurant or picking up a carry out order.
oEnsures that catering guidelines are followed.
oEnsures that take-out guidelines are followed.
oHelps all employees to focus on the guests' experience as our judgment of operational excellence.
oSpends some time with guests discussing they're dining experience and make decisions based on guests' needs.
oLeads by example, greeting of guests with a warm and sincere smile.
oEnsures that guests are acknowledged by staff when entering the restaurant with, Welcome to Bandana's.
oEnsures that guests are acknowledged by staff when leaving by saying, Thanks, Have a good day.
Please come again, or Nice seeing you.
oComplaints are handled to satisfy guests.
oManagement is visible to guests during all meal periods.
Sanitation and Safety:
oMaintains Health Department and Company sanitation policies and procedures to ensure that all food is free from contamination and illness-causing bacteria.
Communicates these standards effectively to employees.
oHas obtained SERVSafe Certification.
oMaintains cleanliness in accordance with company standards.
Responsible for sanitation of inside and outside environment.
oMaintains equipment in proper operating condition.
oFollows Company Safety Program and assures OSHA standards are being practiced and maintained.
oIs able to react to an emergency situation in a calm and methodical manner.
Able to assist guests and employees in emergency situations.
Administration:
oCan correctly complete all daily paperwork relating to each shift.
oResponsible for making sure company cash control guidelines are followed.
oResponsible for improving restaurant operations against operating standards based on Shoppers Report scores.
oAbility to participate in accurate physical inventory of food and non-food items.
oComplies with all corporate, government and insurance reporting procedures.
oHas ability to forecast sales and communicates this information to all levels that use this information.
oAware of Food Cost and company guidelines.
oAware of Labor Cost and company guidelines.
oAware of Operational Expenses and company guidelines.
Human Resources:
oCan assist in recruiting job applicants to meet manpower staffing needs.
oHas knowledge of, and complies with, all applicable Federal, State and Local Laws and Company Regulations for dealing with employees.
oEnsures all personnel related information is reported to the corporate office in a timely manner.
Maintains hourly employee records and file in an orderly state with all proper forms and records.
oMonitors days off for Hourly employees.
oManages his/her staff by fostering an attractive, caring work environment.
Uses motivational management techniques to provide for a tenured staff with noticeably high morale.
Seeks to improve employee attitudes, which are not at a satisfactory level.
Training:
Our training program is a 6 week long training process.
As you progress through our training program, we can assure you of the following:
You'll learn the skills necessary to be successful in your position You'll know how you can contribute and how we evaluate your performance You'll know how to develop and advance within the organizationoResponsible for training of catering staff.
oAssists in training program for all new hires.
Utilizes all possible resources available.
oParticipates in weekly Management meetings.
oIs aware of Performance reviews for Hourly employees and gives input.
oSupports that discipline procedures are followed in accordance to Company procedures.
oCompletes termination reports in a timely manner to meet company and state regulations.
oHas a knowledge of exit interviews.
Personal Development:
oIt is expected that each member of our Management Team conduct himself or herself in a way, which commands the highest respect from all who encounter them.
It is hoped that they will actively promote Bandana's Bar-B-Q whenever the opportunity arises to do so.
oIt is vitally important that the focus of all actions be on the impact of those actions on our guests.
During all managerial activities management should always acknowledge the contribution of our dedicated employees in allowing their restaurant to be successful.
oIt is expected that management will always act in the best interest of the Company, comply with the spirit and letter of the laws that apply to the business and not engage in any activities, which in anyway compete with the goals of the Company.
Members of our Management Team communicate directly and indirectly the high ethics and standards that Bandana's Bar-B-Q stands for.
The character and principles of a business are never really different from those of its people Recommended Skills Administration Diseases And Disorders Ethics Forecasting Friendliness Hardworking And Dedicated Estimated Salary: $20 to $28 per hour based on qualifications.
Mission:
Treat every guest as if they are a guest in your home.
Motto:
Perfect, Fast, Every time.
As Bandana's continues to grow, we must remember to always remain consistent which is why we really focus on our training program.
Operation Values:
Take care of your employees!oProper orientationoProper trainingoTreat them with dignity and respectoHold them accountable to perform to the standardsTake care of your guests!oGreat food, make to specificationsoMore than just good service Great hospitalityoTo provide our guests an outstanding experience in a clean and friendly environment!Our Commitment:
oWe are committed to creating guest loyalty by providing the highest quality food and service.
oWe are committed to training and developing our people.
oWe take pride in our appearance, and image in the community.
oWe have fun and do the right thing for our team members and guests.
oWe are committed to making money in an honest and ethical mannerQualificationsFood Production:
oCan ensure that all menu items are correctly made to recipe and presented in an attractive manner.
Utilizes proper serving guidelines and carryover procedures.
oHas knowledge of and is capable to forecast food production and implement the Food Production system.
oHas a working knowledge of all recipes, products, production procedures and timing.
oFollows opening and closing procedures.
Conducts stripping of coolers.
oCorrectly receives and stores all product to ensure quality and freshness.
Guest Satisfaction:
oAssists in ensuring guests' satisfaction when dining in the restaurant, with the purpose to increase guest count and build sales.
oIs capable of running a shift in the General Managers or Associate General Managers or Kitchen Managers absence.
oHelps create an environment of hassle-free convenience for the guest when dining in the restaurant or picking up a carry out order.
oEnsures that catering guidelines are followed.
oEnsures that take-out guidelines are followed.
oHelps all employees to focus on the guests' experience as our judgment of operational excellence.
oSpends some time with guests discussing they're dining experience and make decisions based on guests' needs.
oLeads by example, greeting of guests with a warm and sincere smile.
oEnsures that guests are acknowledged by staff when entering the restaurant with, Welcome to Bandana's.
oEnsures that guests are acknowledged by staff when leaving by saying, Thanks, Have a good day.
Please come again, or Nice seeing you.
oComplaints are handled to satisfy guests.
oManagement is visible to guests during all meal periods.
Sanitation and Safety:
oMaintains Health Department and Company sanitation policies and procedures to ensure that all food is free from contamination and illness-causing bacteria.
Communicates these standards effectively to employees.
oHas obtained SERVSafe Certification.
oMaintains cleanliness in accordance with company standards.
Responsible for sanitation of inside and outside environment.
oMaintains equipment in proper operating condition.
oFollows Company Safety Program and assures OSHA standards are being practiced and maintained.
oIs able to react to an emergency situation in a calm and methodical manner.
Able to assist guests and employees in emergency situations.
Administration:
oCan correctly complete all daily paperwork relating to each shift.
oResponsible for making sure company cash control guidelines are followed.
oResponsible for improving restaurant operations against operating standards based on Shoppers Report scores.
oAbility to participate in accurate physical inventory of food and non-food items.
oComplies with all corporate, government and insurance reporting procedures.
oHas ability to forecast sales and communicates this information to all levels that use this information.
oAware of Food Cost and company guidelines.
oAware of Labor Cost and company guidelines.
oAware of Operational Expenses and company guidelines.
Human Resources:
oCan assist in recruiting job applicants to meet manpower staffing needs.
oHas knowledge of, and complies with, all applicable Federal, State and Local Laws and Company Regulations for dealing with employees.
oEnsures all personnel related information is reported to the corporate office in a timely manner.
Maintains hourly employee records and file in an orderly state with all proper forms and records.
oMonitors days off for Hourly employees.
oManages his/her staff by fostering an attractive, caring work environment.
Uses motivational management techniques to provide for a tenured staff with noticeably high morale.
Seeks to improve employee attitudes, which are not at a satisfactory level.
Training:
Our training program is a 6 week long training process.
As you progress through our training program, we can assure you of the following:
You'll learn the skills necessary to be successful in your position You'll know how you can contribute and how we evaluate your performance You'll know how to develop and advance within the organizationoResponsible for training of catering staff.
oAssists in training program for all new hires.
Utilizes all possible resources available.
oParticipates in weekly Management meetings.
oIs aware of Performance reviews for Hourly employees and gives input.
oSupports that discipline procedures are followed in accordance to Company procedures.
oCompletes termination reports in a timely manner to meet company and state regulations.
oHas a knowledge of exit interviews.
Personal Development:
oIt is expected that each member of our Management Team conduct himself or herself in a way, which commands the highest respect from all who encounter them.
It is hoped that they will actively promote Bandana's Bar-B-Q whenever the opportunity arises to do so.
oIt is vitally important that the focus of all actions be on the impact of those actions on our guests.
During all managerial activities management should always acknowledge the contribution of our dedicated employees in allowing their restaurant to be successful.
oIt is expected that management will always act in the best interest of the Company, comply with the spirit and letter of the laws that apply to the business and not engage in any activities, which in anyway compete with the goals of the Company.
Members of our Management Team communicate directly and indirectly the high ethics and standards that Bandana's Bar-B-Q stands for.
The character and principles of a business are never really different from those of its people Recommended Skills Administration Diseases And Disorders Ethics Forecasting Friendliness Hardworking And Dedicated Estimated Salary: $20 to $28 per hour based on qualifications.
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