St. Charles County Family Support Partner Customer Service & Call Center - Saint Charles, MO at Geebo

St. Charles County Family Support Partner

F.
A.
C.
T.
(Family Advocacy and Community Training) F.
A.
C.
T.
(Family Advocacy and Community Training) Saint Charles, MO Saint Charles, MO Full-time Full-time $18 an hour $18 an hour 11 days ago 11 days ago 11 days ago If you are a person who would be interested in impacting and making a difference in the lives of people and families that include a person with developmental disabilities, we have an exciting full time position as a Family Support Partner available.
Job
Responsibilities:
A Family Support Partner offers mentoring and support to families that include a person with developmental disabilities by offering system navigation, emotional support, and knowledge of community resources.
A Family Support Partner must have a child with mental health, developmental disabilities, emotional or behavioral challenges.
The eligible candidate must have progressed far enough along in their own parental journey of raising a child with a disability that they are now capable of supporting another parent who is experiencing similar challenges in finding resources, navigating systems, and handling day to day life.
Communicates with customers to determine level of understanding of their child's diagnosis and situation, and has the ability to offer related information.
Assists the family in identifying their natural supports.
Assists the family in identifying their child's strengths and the strengths of the family.
Attends community meetings with the family when necessary to support the family and model effective advocacy skills.
Maintains well-organized records, accurate case notes, with timely computer entry.
Accurate tracking of all time spent with each customer.
Has the ability to problem solve, think outside of the box, and collaborate with community partners.
Knowledge of area resources and how to access them.
Must have organizational skills, be able to use technology on the go including a cell phone, tablet, wifi, and be comfortable traveling within the county to families' homes.
Must have resided in Missouri for at least 2 consecutive years prior to hire date.
Qualifications and Skills The successful candidate will have a minimum of 2 years of training or related experience and have the following requirements or skills:
Have a high school diploma or have obtained a GED.
Excellent organizational and time management skills.
Excellent communication skills as well as an ability to work with community professionals at a variety of levels.
Reliable transportation.
Parent of an individual with a developmental disability.
Basic computer skills, ability to type, and the ability to use basic office equipment.
Flexible schedule (evening meetings required).
Must live in St.
Charles County, or be knowledgeable of services and resources in St.
Charles County.
Job Type:
Full-time Pay:
$18.
00 per hour Expected hours:
No more than 40 per week
Benefits:
Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Monday to Friday Application Question(s):
At F.
A.
C.
T.
, we use our lived experience to help other families.
Do you have a child with a developmental disability? License/Certification:
Driver's License (Required) Ability to Relocate:
Saint Charles, MO 63303:
Relocate before starting work (Required) Willingness to travel:
25% (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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